Automated Customer Follow-up

Follow up with customers who have taken an interest in your products, but, for one reason or another, didn't complete the checkout process. This feature can help to stay in touch with these customers and even encourage them to purchase by including a coupon or discount code in the reminder.

Automated Customer Follow-up could assist to recover these lost sales. When used together with Abandoned Cart Reminder module through auto generated e-mail alerts, it can help to stay in touch with these customers and even encourage them to purchase by including a coupon or discount code in the reminder.

How it works?

Once activated, this feature automatically monitors and send reminder emails to customers with products in their shopping carts. Store admin just needs to a few configuration options for it to perform as desired such as:

• Delay period (number of days that customers left products in cart)
• Maximum number of reminder emails to send

The feature also offers HTML Email templates for reminders and intelligent reporting for the store admin.